Profession

Complaints handler in Germany

Also called: Complaints officer

Receives and processes customer complaints about goods and services, clarifies circumstances and proposes solutions.

Reklamationssachbearbeiter/inProfession with vocational training

Facts

In GermanReklamationssachbearbeiter/in

Path into the professionvocational training (Ausbildung), 2–3.5 years

Career guidance · €297

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Career guidance compares your interests and abilities with what the profession requires and suggests 3–5 fields that fit you — more than a usual career test or one session with a career counsellor.

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Programme selection · €197

Up to 10 programmes for your profile

For your grades, language and budget: requirements, deadlines and chances for each programme.

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We will convert your school certificate, check the language and the dates — free of charge.

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